Reference

Terms and Conditions That Govern Your bd1k Account

These terms set out the rules between you and bd1k when you open an account, make deposits via bKash, Nagad or Rocket, and access the lobby.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal and balance conditionsAccount suspension and closureJurisdiction-dependent access
bd1k Terms and Conditions That Govern Your bd1k Account
HOW WE OPERATE

How bd1k Handles Your Account Under These Terms

We apply these terms consistently across every account, regardless of which local wallet you use. Account security, data handling and payment verification all follow the same process — here is what that looks like in practice.

Account Security

Your account is protected by OTP verification at login. We do not share your credentials or wallet details with third parties outside the transaction path.

Payment Verification

Deposits via bKash, Nagad or Rocket are matched to your account wallet. If a mismatch occurs, the transaction is held for manual review before crediting.

Data Retention

We retain account and transaction records as required under applicable rules. You can request a summary of your account data by contacting support with your registered details.

Terms Change Notice

When we update these terms, we notify you via your registered contact before changes take effect. You can close your account if you do not accept the revised terms.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a question about your account rights, wallet transactions or access eligibility, our support team is here to help. Have your account details and any relevant bKash, Nagad or Rocket transaction reference ready when you get in touch — it speeds up every query.

Live Chat Open the chat window from your account dashboard to raise a terms or payment query directly with our support team during staffed hours.
Email Support Send account and terms queries to our support email. Include your registered account number and any wallet reference for faster handling.
Help Centre Our Help Centre carries written answers to common terms questions, including wallet deposit rules and account verification steps for bKash and Nagad.

Common Questions About These Terms

The questions below cover what we hear most from account holders about eligibility, wallet rules and their rights under these terms.

These terms apply to every person who opens an account with bd1k. Access depends on your local law and eligible region — these terms do not override any local restriction.

Yes. All transactions via bKash, Nagad and Rocket are covered. Each wallet provider also applies its own transaction rules alongside ours, so keep your wallet reference for any dispute.

We will notify you via your registered contact before any change takes effect. Continued account use after the update date means you accept the revised terms.

Contact our support team with your registered account details. We will provide a summary of the data we hold and the retention period that applies to your account.

Raise it with support first and include your bKash, Nagad or Rocket transaction reference. We review every dispute before any account adjustment is made.

We may suspend or close accounts that breach these terms, including cases of misuse, unverified identity or access from a jurisdiction where our services are not permitted.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.